SlotBet Privacy Policy — Our Commitment to Protecting Your Information

Introduction

SlotBet (slotbet.si) takes its users' privacy very seriously. This Privacy Policy explains what information SlotBet collects, how it is used, and how your data is kept secure.

This policy applies to SlotBet's website, mobile application, and all other digital platforms. By using SlotBet, you are considered to have consented to this Privacy Policy.

We want you to clearly understand how we handle your information. That is why this page is written in plain, straightforward language — avoiding complex legal jargon.

What Information Is Collected

SlotBet collects several categories of information. The full details are outlined below:

SlotBet does not collect any additional or sensitive personal information beyond what is listed above (such as religious beliefs or political opinions).

How Information Is Collected

SlotBet collects your information in several ways:

• Provided Directly: Completing the registration form, uploading KYC documents, contacting support.
• Automatically Collected: Through cookies, log files, and tracking technologies while using the platform.
• From Third Parties: From payment processors or identity verification services (subject to your consent).

We always aim to collect as little data as possible — only what is strictly necessary.

How Your Information Is Used

SlotBet uses your information for the following purposes:

• Account Management: Registration processing, login verification, and account security.
• Payment Processing: Processing deposits and withdrawals, and preventing fraud.
• Service Improvement: Analyzing platform performance and developing new features.
• Customer Support: Responding to support queries and resolving issues.
• Legal Obligations: Compliance with anti-money laundering laws and KYC requirements.
• Contact: Important notices, security alerts, and promotional messages (subject to your consent).
• Responsible Gaming: Identifying problematic gaming patterns and providing appropriate support.

Information Sharing — When and With Whom

SlotBet shares your information with third parties only in the following specific circumstances:

• Payment Processors: To process transactions — only the minimum necessary data is used.
• Identity Verification Services: To complete the KYC verification process.
• Game Provider: Anonymized data is used for gameplay management.
• Law Enforcement: Where required by a valid legal directive.
• Auditor: For routine audits by the licensing authority.

Outside of the cases listed above, your information is not shared with anyone. All third parties are contractually bound to uphold data protection standards.

Cookie Policy

Cookies are small text files stored in your browser. SlotBet uses several types of cookies:

• Essential Cookies: Essential for the platform to function properly. Used to maintain login sessions.
• Functional Cookies: To remember your preferences and settings (such as language preference).
• Analytical Cookies: To analyze platform usage — data is anonymized.
• Security Cookies: To prevent fraud and cyberattacks.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Security Measures

SlotBet has put in place both technical and procedural measures to protect your data.

Technical Measures:

• All data transmissions are encrypted using TLS 1.3 protocol
• Passwords are stored using bcrypt hashing — never in plain text
• Database encryption and regular security audits
• Two-factor authentication (2FA) support
• Automated brute-force attack prevention
• Instant alerts for suspicious login attempts

Procedural Measures:

• Strict access controls — only authorized staff can access data
• Regular staff training and awareness programs
• Immediate Response Plan for Data Breaches

Users affected by any data breach will be notified promptly.

Data Retention Period

SlotBet does not retain your data indefinitely. Specific retention periods apply depending on the type of information:

• Account Information: For the duration the account is active and 5 years after closure (as required by law).
• Transaction Records: 7 years (in compliance with financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 2 years.
• Support Conversations: 1 year.
• Cookie Data: At end of session or up to 1 year, whichever comes first.

After the specified period, data is securely and permanently deleted or anonymized.

Your Rights

As a SlotBet player, you have several important rights regarding your personal information:

To exercise any of these rights, please contact our support team. All requests will be responded to within 30 days of receipt.

Child Protection

SlotBet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age verification prevents minors from registering. If such an incident has already occurred, the relevant account and all associated data will be deleted immediately.

If you believe a minor is using SlotBet, please contact us immediately.

Policy Changes

SlotBet may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you as follows:

• For minor changes, only the date at the top of the page will be updated.
• For significant changes, advance email notification will be sent.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Check back on this page regularly to stay up to date with our latest policy.

Contact — Privacy Inquiries

Contact us for any privacy-related questions, requests, or concerns.